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Inquiries About Your Bill
Customer Service Inquiries
(Monday through Friday, 8 a.m. to 6:30 p.m.)
Patient statements or related inquires or payment arrangements:
734-712-3700 or 800-676-0437
Telecommunications for the Deaf: 734-827-9336
Financial Assistance
Consistent with its Core Values, the Saint Joseph Mercy Health System is committed to making quality care affordable to those with limited financial means. We have financial counselors who can work with you to determine all possible assistance options, including federal, state and county programs and our own McAuley Support program.
How To Get Assistance
To determine if you are eligible for financial assistance, please contact us:
Prior to Service, call 734-712-2009 for the following locations:
Chelsea Community Hospital
St. Joseph Mercy Ann Arbor
St. Joseph Mercy Livingston
St. Joseph Mercy Saline
After Receipt of Bill
Customer Service: 734-712-3700 or 800-676-0437
Admitting and Registration
For services related to hospital admissions or registering for outpatient services:
St. Joseph Mercy Ann Arbor
Hospital Admitting: 734-712-5017
Outpatient Registration
• General Number: 734-712-5160
• Pre-Registration: 734-712-7000; Toll Free: 877-791-2051
St. Joseph Mercy Livingston
Hospital Admitting: 517-545-6303
Outpatient Registration
• General Number: 517-545-6303
• Pre-Registration: 734-712-7000; Toll Free: 877-791-2051
St. Joseph Mercy Saline
Outpatient Registration
• General Number: 734-429-1500
• Pre-Registration: 734-712-7000; Toll Free: 877-791-2051
Chelsea Community Hospital
Hospital Admitting: 734-593-6000
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