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Emergency Care at St. Joseph Mercy Ann Arbor

  ER versus Urgent Care brochure

When should I go to the ER vs. an Urgent Care?

(Haga clic aquí para la versión en español)

We are here when you need us most for emergency medical treatment. Every day, around the clock, our board-certified physicians and caring staff are at your side, with an expert triage process that helps us quickly diagnose your condition and seek the proper level of care and treatment.

The Emergency Department at St. Joseph Mercy Hospital in Ann Arbor, Michigan is a verified American College of Surgeons (ACS) Level II Adult Trauma Center that offers a full range of services, from treating acute conditions to minor injuries and illnesses. In addition, we are a Certified Stroke Center and have been awarded a certificate of merit for outstanding achievement for organ donation by the Michigan Gift of Life.

Our health care team has Board Certified Physicians and Pediatricians who are trained to perform rapid assessments and treatments when seconds count. Emergency Registered nurses are highly trained in caring for patients of all ages and conditions and collaborate with physicians to provide the highest quality of care. To complement our team we have skilled social workers available to help find community and hospital resources so individuals can function well when back in a home environment. A Fast Track area is available in the Emergency Department that specializes in caring for urgent conditions that can be treated quickly.

Senior ERSM
We also offer Michigan's First Senior Emergency DepartmentSM. This program is the first of its kind in Washtenaw county and exclusively dedicated to meeting the needs of patients age 65 and up, their caregivers and family. During the triage (assessment) process, a nurse interviews the patient to determine if senior emergency careSM is right for you. As the program is personalized, you determine if you want to be treated within the Senior ERSM environment.

Pediatric ED
Sick and injured children can receive emergency medical treatment in a completely separate, child focused environment. Our Pediatric Emergency Department is staffed by Board Certified Physicians specializing in Pediatric Emergency care and is supported by our complete compliment of Pediatric Services.

Urgent Care
We offer two off-site Urgent Cares located in Ann Arbor (Maple Urgent Care) and Canton (Canton Urgent Care) for your convenience. Urgent Cares are able to assist patients with an illness or injury that does not appear life-threatening such as ankle sprains, wounds requiring stitches and illness such as a cold or flu.

Find a Physician
Do you need help finding a physician? For routine health matters and check-ups, contact your primary care physician. Regular check-ups with a primary care physician is the best way to maintain good health. You can search our Find a Physician database or call 1-800-231-2211.

Phone Numbers

  Emergency & Trauma Center 734-712-3000
  Emergency Observation Center (Chest Pain) 734-712-3000
  Pediatric Emergency 734-712-2786
  Mental Health (Psychiatric Access Center) 734-712-2762
A Member of Trinity Health
© 2014 Trinity Health

St. Joseph Mercy Ann Arbor | 5301 McAuley Drive, Ypsilanti, MI 48197 | 734-712-3456